About us
Our Story
Where beauty meets authenticity, and skincare becomes self-care.
Löwin is a skincare brand in South Africa which was created to produce high performance formulations that tackle various skin concerns. It was founded by two sisters who were very inquisitive and curious about skin..."Why do rich people or celebrities have such good skin?" "Do we need to break the bank to get products that give us healthy, glowing skin?" "How can one have radiant body skin just as our faces?" The questions were endless... This is when they decided to take matters into their own hands. After a lot of study and research to uncover the secret to lustrous, silken skin even when you wake up in the morning, they decided to share it with the world. This is when Löwin was born.
Who We Are
Löwin Store is more than just a skincare destination—it's a celebration of radiant, healthy skin. We believe that everyone deserves to feel confident in their own skin, and we're dedicated to providing premium skincare solutions that deliver real results.
Our carefully curated collection features products that blend science with nature, ensuring that your skincare routine is both effective and luxurious.
Our Promise
- ✓ Premium quality products
- ✓ Authentic skincare solutions
- ✓ Expert guidance & support
- ✓ Results you can see and feel
Our Mission
To empower individuals through transformative skincare experiences that enhance natural beauty, boost confidence, and promote overall skin health. We're committed to bringing you the finest products that make a genuine difference in your daily routine.
Why Choose Löwin Store
Quality First
Every product is carefully selected and tested to meet our high standards of excellence and efficacy.
Authenticity Guaranteed
We source directly from trusted suppliers to ensure you receive only genuine, premium products.
Customer Care
Your satisfaction is our priority. We're here to support your skincare journey every step of the way.
Frequently Asked Questions
Are all Löwin products authentic and genuine? +
Absolutely! We guarantee 100% authenticity on all our products. We source directly from authorized distributors and brand partners to ensure you receive only genuine, premium skincare products. Every item comes with proper packaging and authentication where applicable.
How do I choose the right products for my skin type? +
Each product listing includes detailed information about skin types and concerns it addresses. We recommend starting with products formulated for your specific skin type (dry, oily, combination, or sensitive). If you need personalized guidance, feel free to contact us—we're happy to help you build the perfect skincare routine.
What is your shipping policy? +
We offer reliable shipping throughout South Africa. Orders are typically processed within 1-2 business days, and delivery times vary by location. You'll receive tracking information once your order ships so you can monitor its progress. Shipping costs are calculated at checkout based on your location.
Do you have a return or exchange policy? +
Your satisfaction is important to us. If you're not completely happy with your purchase, please contact us within 7 days of receiving your order. We'll work with you to find a solution. Please note that for hygiene reasons, opened skincare products may have specific return conditions. Contact our customer service team for detailed information.
How long will it take to see results?`+
Results vary depending on the product and your individual skin. Some products, like hydrating serums, may show immediate effects, while others addressing specific concerns like hyperpigmentation or fine lines typically require consistent use for 4-8 weeks. We recommend following the product instructions and maintaining a consistent routine for best results.
Are your products suitable for sensitive skin? +
We carry a range of products specifically formulated for sensitive skin. Look for products labeled as hypoallergenic, fragrance-free, or designed for sensitive skin. We always recommend doing a patch test before using any new skincare product, especially if you have sensitive or reactive skin.
Can I track my order? +
Yes! Once your order ships, you'll receive an email with tracking information. You can use this to monitor your package's journey to your doorstep. If you have any questions about your order status, our customer service team is always here to help.
How should I store my skincare products? +
Most skincare products should be stored in a cool, dry place away from direct sunlight and heat. Keep products tightly closed when not in use. Some products, like certain vitamin C serums, may benefit from refrigeration—check individual product instructions for specific storage recommendations.
Join Our Community
Become part of the Löwin Store family and discover the transformative power of exceptional skincare. Whether you're beginning your skincare journey or looking to elevate your routine, we're here to help you achieve your most radiant skin yet.
Thank you for choosing Löwin Store—where your skin's health and beauty are our passion.